What This Policy Covers
A privacy policy is only useful if it says exactly what happens to your details, so we keep this one tied to the things you actually touch. When you open an account we record the mobile number you sign in with, the one-time code that confirms
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it, and the device details — phone model, browser, approximate connection area — that let us spot a login that is not you. Add money through bKash, Nagad or Rocket and we store the transaction reference the wallet sends back, never your wallet PIN. That reference
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is what our support team checks when you ask about a payment. We do not sell your details. We share them only with the payment providers and service suppliers needed to run your account, and with authorities where the law requires it. Marketing messages are opt-in,
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and you can switch them off inside your account settings without losing access. How long we keep things depends on the record: wallet transaction logs stay while your account is open and for the period local rules require afterwards, while login and device records are kept
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for less time because their only job is spotting unusual activity. Two things worth knowing. Access is not offered everywhere — it depends on your local law and eligible regions, so check that first. And third-party pages we link to run their own policies, which we
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cannot speak for.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.